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Feature Codes

Last updated on 21 Oct, 2025

Shortcut   Feature Description   7{ext}   Transfer a call directly to voicemail (3 or 4 digit extension)   5000   Unregistered Login to VMail (prompted for acct no and password)   5001   Registered Login to VMail (prompted for password only)

   Star Code  Feature Description   *{parking lot} 

 Park a Call (to a specified park ext) 

 *35{ext}   Extension Pickup - Answer a Call that is ringing at another extension   *38   Self Pickup - Moves an active call to another extension owned by the Same User. (Dial from the idle extension to take the active call).   *40   Activate Call Forwarding   *41   Set Forward Busy Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)   *42   Set Forward No Answer Feature   *50{ext}   Intercom (3 or 4 Digit Ext)   *61   To Voicemail - Unauthenticated   *62   To Voicemail - Password Only   *66<10 or 11 Digit phone number>   Route Call Off-Net. This feature will route a call out through a carrier, instead of staying on Network.   *67{ext}   To User w/ Privacy   *69   Call Return   *72<10 or 11 Digit phone number or Extension number>
   Set Forward Destination (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)   *73   DeActivate Forward   *74   Activate Night Mode (Requires Setup)   *75   DeActivate Night Mode   *78   Activate Do Not Disturb   *79   DeActivate Do Not Disturb   *80   Start Call Recording   *81   Stop Call Recording   *82   Pause Call Recording for 1 minute or until *83 (Unpause Call Recording), whichever comes first   *83   Resume Call Recording from a paused state as a result of *82   *90   Activate Forward Busy (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)   *91   DeActivate Forward Busy   *92   Activate Forward No Answer (This feature will only forward to Device or External Number, forwarding to a user such as an Auto-Attendant must be done in the portal)   *93   DeActivate Forward No Answer   *97{ext}   Transfer to a 4-digit Extension   *98{ext}   Transfer to a 3-digit Extension   *99   Transfer to Self 

 

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